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Step 4:

Send us an email or message to inquire about prop availability ,please include as many details as possible, given our extended response time.

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The following details are essential for us to provide a prompt response:

-Event Date

-Specific items you want to hire

(For example: Write '100X200cm White Ripple arch' in your message instead of 'White Arch')

-Advise us whether you can pick up yourself in Springvale or you need delivery and pack down

-If delivery and pack down are required, please advise a time or a time range.

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* (Why we are no longer taking phone inquiries?)

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Step 5:

Once we confirm prop availability, we'll ask you to review our Terms and Conditions and submit our booking agreement.

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Step 6:

After submitting the booking form, we'll issue an invoice. Ensure payment (deposit/full) within 24 hours to avoid forfeiting the reservation to others.

(Remember: Your Booking is NOT Confirmed until we receive your payment)

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Step 7:

Once payment is made, please inform us to secure the items for your booking.