1. DEFINITIONS 

 

1.1 The “Owner” is CELEBRRENTS PTY LTD （The Trustee for NextGen Family Trust，ABN: 38 589 706 979)

1.2 The “Hirer” refers to the individual or company that has signed and agreed to these Terms and has hired equipment from CELEBRRENTS PTY LTD for their personal or business use.

1.3    The “Equipment” means all the items and accessories supplied by CELEBRRENTS PTY LTD to the Hirer, including but not limited to tools, props, decor, and other event-related items.

1.4 “Terms” means these Terms and Conditions of Hire

1.5    "Booking" means any written booking or order made by the Hirer to CELEBRRENTS PTY LTD for Equipment and/or Services.

 

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2.CONDITIONS OF HIRE

 

2.1   Unless otherwise agreed in writing by the Owner and the Hirer, these terms and conditions shall be the only terms and conditions on which the Owner will provide the goods and or services to the Hirer.

2.2   These Terms are deemed to be accepted by the Hirer on payment of a booking deposit, on receipt by the Owner. 

2.3   The hiring of the equipment will commence from the commencement date specified on the Hirer invoice or booking agreement and continue for the term specified. The Hirer is entitled to use the equipment for the hire period. Any extension of the period must be agreed to the Owner, and additional charges may apply.

2.4 The Hirer agrees to use the equipment only at locations and for purposes for which the equipment is designated as suitable and appropriate. The Hirer shall not remove the Hire equipment or any part thereof from the situation and position of its installation without the consent from the owner. The Hirer shall ensure that the equipment is not damaged, lost or stolen during the hire period.

2.5 The Hirer acknowledges full responsibility for the equipment and shall be liable for any damage or loss caused to the equipment, howsoever arising, except for reasonable wear and tear (Refer to Appendix B)

2.6 The Owner shall provide the Hirer with instructions (Refer to Appendix A) for safe set-up and operation of the party equipment if the Hirer picks up the equipment. The Hirer shall follow all such instructions and ensure that all participants and guests are informed of any safety considerations. The Hirer shall be responsible for the safe set-up and operation of the party equipment and shall take all necessary precautions to prevent injury or damage to persons or property. If the Hirer is unsure of how to safely set up or operate the equipment, they shall contact the Owner immediately for assistance.

 

3. BOOKING AGREEMENT

To ensure that the equipment is available on the day of hire, all equipment hire requests must be completed on the booking agreement. The completed agreement form must include details such as

-the hirer's name and contact details.

-the specific equipment being requested,

-the pick-up/delivery and return/collection dates & times of the hire,

-the location of the event ( if the delivery option is applicable ). 

 

4. HIRE CHARGES & DELIVERY

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4.1   All prices are exclusive to delivery and setup fees. These are extra unless otherwise stated.

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4.2   The standard hire period is up to three (3) days, with specific pickup/delivery and drop-off/collection times clearly stated on your invoice. All items must be returned at the agreed times as indicated on the invoice. Returning items outside the agreed times, even if within the 3-day hire period, may incur additional charges as outlined below in clause 4.3 &4.4. Any requests to modify the pickup/delivery or drop-off/collection times must be submitted and approved in writing prior to the scheduled times.

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4.3 OWNER TO DELIVER AND PICKUP HIRE ITEMS:

 

1. The delivery and pick up of goods will be provided between the hours of 8am and 11:30pm, seven days a week, including public holidays.

2. Any delivery outside of the agreed-upon delivery hours of 8am to 11:30pm may incur an extra surcharge, The exact surcharge amount is subject to change and will be updated on our website periodically. Please check our website for the most up-to-date details.

3. A public holiday surcharge may apply to bookings made for public holidays. The exact amount of the surcharge will be specified on the invoice.

4. Delivery will be made to the street level, and the grounds or floors should be level and clear. If delivery is required to a higher ground level, the Hirer must notify the Owner before making a deposit, as an extra surcharge may apply. The exact surcharge amount is subject to change and will be updated on our website periodically. Please check our website for the most up-to-date details.

5. It is the responsibility of the Hirer to ensure that the measurements of the hire equipment supplied by the Owner are appropriate for the event space, including ceiling heights, door access, and stair access. The Hirer should confirm these measurements with the Owner prior to booking.

6. If upon delivery the hire equipment does not fit, the Owner reserves the right to refuse delivery with no refund of the hire cost. It is the responsibility of the Hirer to ensure that the equipment will fit in the event space.

7. Please note that there may be additional waiting charges if the staff or contractors of CELEBRRENTS PTY LTD cannot gain access to the venue at the agreed-upon times.

 

 

4.4   HIRER TO PICKUP AND RETURN HIRE ITEMS:

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Please ensure your vehicles have suitable space for items being transported:

1. Covered vehicles only, such as vans and trucks (OPEN TRAILERS may be considered if the weather condition is good), the Owner may refuse to lend the Hirer items if the vehicles are deemed unsafe or unsuitable.

2. Items must be secured by heavy duty straps to prevent falling off or moving around vehicles.

3. Late Pick-Up Clause: If the Hirer or the Hirer’s authorized representative arrives 1-15 minutes late outside our warehouse opening hours or the agreed appointment time, no charges will apply. A $25 fee will be charged for being 16-30 minutes late, and a $50 fee will be charged for being 31-60 minutes late. If the delay exceeds 60 minutes, the Owner reserves the right to cancel the booking without a refund. This policy ensures the efficient management of the Owner's rental equipment.

4. Late Return Clause: If the Hirer or the Hirer’s authorized representative returns the equipment 1-15 minutes late outside our warehouse opening hours or the agreed appointment time, no charges will apply. A $25 fee will be charged for being 16-30 minutes late, and a $50 fee will be charged for being 31-60 minutes late. If the delay exceeds 60 minutes, the Owner reserves the right to deduct the full bond amount.

5. Failure to return the item(s) and being uncontactable for a period exceeding 24 hours will be considered a breach of this T&Cs. The matter will be treated with utmost seriousness and may be deemed as theft. In such cases, relevant agencies, including debt recovery agents, may be notified, and your details will be passed to them for further action.

 

 

5. DEPOSIT & PAYMENTS

 

1.  A 50% deposit is required within 24 hours of receiving your invoice unless clause 5.2 applies. Failure to do so will result in all requested hire equipment being made available again for public hire. Full payment is to be paid no later than 7 days prior to the date of the Hirer's event. If the payment is not received by the due date, the Owner may cancel the booking without any further notice to the Hirer, and the Hirer will forfeit the deposit paid.

2.  If order placed less than 30 days from event date, then payment in full is required within 24 hours from invoice issue date.

3.  Payment must be made by bank transfer to the Owner's nominated bank account. The Hirer is responsible for any bank fees associated with the transfer.

4.  The Hirer agrees to pay any expenses incurred or loss suffered by the Owner as a result of breach by the Hirer of its obligations pursuant to these Terms (including legal and debt recovery costs).

 

 

6. CANCELLATION AND VARIATIONS

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6.1 Cancellation made by the Hirer must be in writing and received by the Owner at least 30 days prior to the hire date. Cancellations made after the deposit has been made will be subject to the following:

• Cancellation made 29 to 14 days prior to the hire date will result in a loss of 50% of the total booking cost.

• Cancellation made less than 14 days prior to the hire date will result in a loss of 100% of the total booking cost.

The Owner may, at their discretion, offer the Hirer the opportunity to reschedule the hire to an alternative date subject to availability. If the Hirer chooses to reschedule, any deposit or payment made will be carried forward to the new booking date.

 

6.2   If, for any reason, the Owner is unable to provide the goods specified in the booking form, the Owner will notify the Hirer as soon as possible and provide alternative options. These options may include providing substitute goods of equal or higher value, adjusting the rental fee to reflect the changes, or cancelling the order*.

 

*If the Owner cancels the order, even if it has already been accepted, the Owner will provide written notice to the Hirer and provide a full refund.

 

 

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7. SECURITY BOND

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7.1 For all items rented from our hire shop, the Hirer is required to pay a security/damage bond to the Owner, which will be held until the safe return of all items in the same condition as they were hired out and within the booking period allocated. The amount of the bond held will vary depending on the items rented, usually between $100-$200.

7.2 The bond will be refunded to the Hirer once all items have been returned and inspected by the Owner. If any items are found to be damaged or missing, the cost of repair or replacement will be deducted from the bond. If the cost of repair or replacement exceeds the amount of the bond, the Hirer will be responsible for covering the remaining amount.

 

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8. WEATHER CLAUSE

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8.1. For safety reasons, we do not rent our units for use in bad weather conditions, such as heavy rain, strong winds, lightning storms, or extreme heat. The safety of our customers and their guests is our top priority, and we will not compromise on this.

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8.2  If we determine that weather conditions are unsuitable for outdoor installations, we will notify the Hirer as soon as possible and discuss alternative options. These options may include rescheduling the rental to a later date or moving the settings to an indoor location.

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8.3. The client assumes full responsibility for protecting all hired items from damage caused by weather, exposure, or mishandling during the entire hire period. This includes, but is not limited to, rain, wind, excessive sunlight, and other environmental factors. This responsibility applies regardless of whether the weather was favourable at the time of setup and subsequently deteriorates during the event. Certain items require a minimum of two (2) adults for safe movement and handling, The client must ensure sufficient arrangements are in place to meet these requirements. Claims of insufficient help or inability to move items will not absolve the client of liability for damages.

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Please note that the Owner reserves the right to cancel any rental due to adverse weather conditions, even if the Hirer has already made payment and signed the booking agreement. If the event is cancelled due to weather conditions, a 50% refund will be provided.

 

 

 

9. CLEANING & PRODUCT HIRE CONDITIONS

 

9.1 Upon completion of the hiring, it is the responsibility of the Hirer to ensure that all Hire Equipment is returned in the same clean condition as it was provided. This includes removing all balloons, flowers, or any form of decoration that was not supplied with the Hire Equipment, and properly cleaning any soiled or dirty items.

9.2 If the Hire Equipment is not returned in a clean and condition, the Owner reserves the right to charge a cleaning fee depending on the extent of the cleaning required. The amount of the cleaning fee will be determined by the Owner and deducted from the security/damage bond held by the Owner.

9.3 If vinyl or signage is placed on any products, it is the responsibility of the Hirer to remove them after use. Failure to do so may result in a cleaning fee to remove the vinyl or signage, which will be charged to the Hirer.

 

10. DAMAGE OF EQUIPMENT

 

 10.1 The Hirer must take all reasonable precautions to protect the Equipment from damage or theft during the hire period, including storing it in a secure and dry location.

 10.2 If any damage or loss occurs to the Equipment while in the Hirer's care, the Hirer must notify the Owner immediately and take all necessary steps to prevent further damage.

10.3 The Hirer is responsible for the cost of repairing or replacing the Equipment in the event of any damage or loss, except for reasonable wear and tear.

10.4 All packaging materials and tools provided with the Equipment must be returned with the hired goods, in good condition and in the same quantity as received. Any missing or damaged items will be charged to the Hirer.

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11. CHILD SUPERVISION REQUIREMENT

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For the safety of all children, our equipment must only be used under the direct supervision of a parent or guardian. The Renter is responsible for notifying all attendees that children should not be left unsupervised while using the equipment. Continuous oversight by parents or caregivers is mandatory throughout the event.

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12. INDEMNITY

 

12.1 The Hirer shall be liable to effect public risk insurance in relation to the Products for the duration of the period of hire. The public risk insurance shall cover any and all liability arising out of the Hirer's or any third party's use of the Equipment during the hire period, including but not limited to liability for property damage and personal injury.

12.2 The Hirer acknowledges that the use of the Equipment is at their own risk and agrees to indemnify and hold the Owner and its staff and agents harmless from and against any and all claims, damages, liabilities, losses, and expenses, including reasonable legal fees and costs, arising from or in connection with the use of the Equipment. The Hirer further agrees to release the Owner and its staff and agents from any liability for personal injury, property damage, or any other loss sustained by the Hirer or any third party as a result of the use of the Equipment. The Hirer agrees to indemnify the Owner and its staff and agents for any third-party claims, actions, demands, costs and expenses for damage or injury to person or property arising directly or indirectly out of the hire or use of the Equipment by the Hirer. The Hirer acknowledges that they have read and understood these terms and that they are legally binding.

 

 

 

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Appendix A : Set up and safety of the equipment.

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When setting equipment, it is important to ensure that it is done safely and securely to prevent any accidents or injuries. Here are some specific instructions for safely setting up equipment.

 

Backdrops (Minimum 2 people required to setup)

1. Choose a flat and stable surface for the background stand. Avoid setting it up on uneven ground or surfaces that can be easily moved,

2. Check the background stand and all its parts for any damages or defects before use. Do not use if any parts are damaged or missing.

3. Set up the background stand according to the manufacturer's instructions.

4. Attach the background to the stand using tapes provided. Be sure to attach it securely to prevent the backdrop from falling. Adjust the height of the stand if necessary.

5. Once the background is securely attached to the stand, test it by pulling on the panel gently to ensure it is secure and will not fall.

6. If attaching decal or decorations to the background, ensure that they are securely attached and will not fall or become a hazard to those nearby.

7. Due to the inclement weather conditions, please take extra precautions when setting up your outdoor equipment. Check weather forecasts regularly and plan accordingly. Avoid setting up equipment during severe weather conditions such as thunderstorms, strong winds, or heavy rain.

 

 

 

Wooden and metal arbors: (Minimum 2 people required to setup)

1. Choose a level and stable location, make sure the ground is even and free from any obstacles.

2. Ensure that there are no underground and overhead utilities such as gas or electric lines in the area.

3. Assemble the arch according to the manufacturer's instructions. Make sure all pieces are securely fastened together and the arch is stable.

4. To prevent the arch from tipping over or being blown away by the wind, secure it to the ground. You can use metal stakes or anchors to secure the arch. Make sure they are driven deep into the ground and the arch is securely fastened to them. (Sandbags can be placed on the legs of the arch if used indoor)

5. Once the arch is assembled and secured to the ground, check for stability. Wiggle the arch to make sure it is stable and won't fall over. If it wobbles or seems unstable, adjust the stakes, or anchors as necessary.

6. If you are attaching decorations to the arch, such as flowers or ribbons, make sure they are securely fastened and won't come loose in the wind. Avoid attaching anything heavy or bulky that could potentially pull the arch over.

7. Overall, it's important to take your time when setting up an outdoor wooden arch and follow all manufacturer's instructions carefully. Taking the necessary precautions will ensure that the arch is safe and stable for your event.

 

 

Decorations:

1. Determine the weight of the decorations: Before hanging anything on the wooden or metal arch, determine the weight of the decorations to ensure that the arch can support them.

2. Use sturdy hooks or cable ties: When attaching decorations to the arch, use sturdy hooks or cable ties that can support the weight of the decorations. Avoid using string or ribbon, which may not be strong enough.

3. Securely attach the decorations: Make sure that the decorations are securely attached to the hooks or cable ties. Test each decoration to ensure that it will not come loose or fall off.

4. Avoid overloading the arch: Do not overload the arch with too many decorations or decorations that are too heavy. This can cause the arch to become unstable and potentially collapse.

5. Check the arch regularly: Check the arch regularly to make sure that all decorations are still securely attached and that the arch is stable. If you notice any issues, take steps to address them immediately.

 

 

By following these instructions, you can help ensuring that your props are safely and securely setup. If you are unsure about how to set up a particular piece of equipment safely, please consult with the Owner.

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Appendix B: Fair Wear and Tear

 

Wooden Arches, Metal Arches, Cake Plinths and backdrops

 

Fair Wear and Tear includes:

• Scratches/Scrapes that are not visible when standing 1.5 metres back from the item: or

• light scuffing or scratches where there is no paint penetration; or

• chips and dents up to 2 mm in diameter; or

• Light scratches and scuffing up to 30 mm in length; or

• light marks that can be removed by general cleaning or

• light scuffing or smears or regular day to day debris that is removable by general cleaning.

 

Fair Wear and Tear excludes:

• More than 3 chips and dents to the item.

• any damage affecting or penetrating the paintwork.

• Any scratch where the undercoat is exposed.

• Multiple scratches of any size on the front side

• Chips and dents of 2.1 mm or more in diameter.

• Any permanent damage caused by harsh or corrosive materials.

• Tears, cuts, scratches, holes, or burns.

• Any damage to the structure, 

• Excessive soil, mud or sand (other than from regular day to day use);

• Odours or foreign matter; stains or marks that cannot be removed by general cleaning or require special cleaning.

• Damage caused by incorrect fitting of accessories and decals.

• Removal or damage to any parts supplied with the item

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Faux Flowers

Fair Wear and Tear includes:

• Minor signs of use, such as light creases or bends that do not affect the overall appearance of the faux flowers.

• Light marks or stains that can be removed by wiping with a damp cloth.

• Natural fading or slight discoloration due to regular use.

• Missing up to 3 leaves and 1 flower.

• Broken stems or other parts of the faux flowers that can be glued back.

 

Fair Wear and Tear excludes:

• Tears, cuts, scratches, or burns.

• Missing more than 3 leaves and 1 flower

• Broken stems or other parts of the faux flowers that can’t be repair.

• Any damage caused by harsh or corrosive materials.

• Any damage resulting from improper use or storage.

• Any damage resulting from over exposure to weather or natural elements.